How can we help you?
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Find answers organized by topic
Getting Started
Learn the basics of using Amcott
For Hosts
Everything you need to know about hosting
For Renters
Tips for finding your perfect rental
Payments & Pricing
Information about payments and fees
Safety & Security
Stay safe while using Amcott
Account & Settings
Manage your Amcott account
Frequently asked questions
Quick answers to common questions
How do I list my property on Amcott?
Sign in to your account, click 'Host your home' in the navigation menu, and follow the step-by-step process to add photos, description, amenities, and pricing. It takes about 10 minutes.
What payment methods are accepted?
We accept major credit cards, debit cards, and bank transfers. All payments are processed securely through our platform and transferred to hosts within 3–5 business days.
How do I contact a property owner?
Once you find a property you're interested in, click on the listing and use the 'Check availability' button to send an inquiry directly to the host.
What is the cancellation policy?
Cancellation policies vary by property. Each listing displays the host's specific policy. Please review it carefully before confirming a booking.
How do I know if a listing is legitimate?
All listings on Amcott are manually reviewed. Look for the verified host badge and read reviews from previous renters. If something seems off, report it to our support team immediately.
Still need help?
Can't find what you're looking for? Our support team is ready to help you with any question.
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